Rajasthan State PCS

• 07 Jan 2023

Rajasthan Tops in the Country in Service Delivery and Redressal of Public Grievances

Why In News?

On January 6, 2023, Dr. Subhash Garg, Minister of State for Public Grievances, Department of Public Grievances of Rajasthan said that under the campaign 'Good Governance Week - Administration Towards Villages - 2022' run by the Government of India, Rajasthan has secured the first place in the entire country in two categories - service delivery and public grievance redressal.

Key Points

• Minister of State for Public Grievances Dr. Subhash Garg said that during the 'Good Governance Week - Administration Towards Villages' campaign run by the Government of India during the year 2022, 53 lakh 80 thousand cases of public grievances were resolved all over the country, out of which Rajasthan got the first place by disposing of 23 lakh 36 thousand cases.
• In the year 2022, 310 lakh cases of service delivery were resolved in the entire country, out of which Rajasthan got the first place by disposing of 149 lakh applications for service delivery.
• He said that in service delivery, Alwar district stood first with 16 lakh 45 thousand cases, Jaipur second with 14 lakh 53 thousand cases and Sikar district third with 12 lakh 92 thousand cases.
• Similarly, in public grievance redressal, District Jaipur was first with 2 lakh 62 thousand cases, Jodhpur second by solving one lakh 19 thousand cases and Alwar district was third with 1 lakh 17 thousand cases.
• It is noteworthy that the divisional level review conducted by The Minister of State for Public Grievances Redressal Department Dr. Subhash Garg through video conferencing every month played a major role in making the state a leader. This increased the sensitivity of field officers to the grievances of the common man.
• State Level Public Grievance Redressal Committee Chairman Pukhraj Parashar said that for the redressal of public grievances, the facility of registering 24×7 complaints has been provided on the Rajasthan Sampark Portal and in mission mode, three-tier public hearings are being held at village level, subdivision level and district level every month.
• Director Public Services and Joint Government Secretary Dr. Om Prakash Bairwa said that Rajasthan is among the leading states to enact the Guarantee of Delivery of Public Services in the year 2011 and the Right to Hearing Act in 2012 along with the Rajasthan Guarantee of Delivery of Public Services Act in the year 2011.
• He said that at present, 624 services are being provided online under a quick and transparent system along with time-bound delivery of 308 services notified under the Rajasthan Guarantee of Delivery of Public Services Act to the common man in the state, so that the common man does not have to visit remote offices repeatedly.

Western Rajasthan Industries Handicrafts Festival

Why In News?

On January 6, 2023, Rajasthan Chief Minister Ashok Gehlot inaugurated the 'Western Rajasthan Udyog Handicraft Festival' at Ravana Ka Chabutra Ground in Jodhpur. The 33rd festival, focusing on the main theme of 'Developing Rajasthan - Entrepreneurial Rajasthan', will continue till January 15.

Key Points

• Chief Minister Ashok Gehlot visited the central pandal, industrial exhibition, development exhibition, sea-world, statue of Adidev Mahadev etc. in the festival. He encouraged the people by taking information about the products and models displayed.
• The event is being organized under the joint aegis of Jodhpur District Administration, District Industries Centre Enterprise Promotion Institute, Jaipur and nodal agency Marudhara Industries Associations, Jodhpur.
• There are about 750 stalls set up in it. More than 700 handicraftsmen from 18 states of the country are participating in it. Apart from this, marketing support is being provided by various departments of the Central and State Government to their stakeholders in the festival.
• The main theme of the festival this time is 'Developing Rajasthan – Entrepreneurial Rajasthan'. In reflecting this, the Central Pandal is showcasing the infrastructure developed in the industrial area and the models of industrial projects guiding the overall industrial development of the area. Along with this, the vibrant panorama will be the center of attraction to showcase the development and Gandhian ideology of Rajasthan.
• The festival started 33 years ago as a small industrial exhibition at jodhpur information centre. The next year, in the old stadium, it got the look of an industry fair. Started in the year 1991 with only 80 stalls, the festival continued to grow.
• This time, small-cottage industrial and handicraft units of various states like Delhi, Uttar Pradesh, Madhya Pradesh, Jammu and Kashmir, Haryana, Himachal Pradesh, Gujarat, Punjab, West Bengal and Uttarakhand etc. will get the benefit of displaying and selling their products at the festival venue.