Toll-Free Number for Vidya Samiksha Kendras

• 13 Aug 2024

Why in News?

According to the sources, the Uttar Pradesh government is set to implement a toll-free number system for the Vidya Samiksha Kendras as part of its efforts to improve the quality of education.

Key Points

• This toll-free line will act as a platform for gathering feedback, addressing concerns, and resolving school education inquiries from parents, students, and teachers.
  • It will use interactive voice response (IVR) technology to address various educational concerns.
• This initiative is anticipated to increase public involvement and bolster the education system in order to support students at the primary, upper primary, and composite school levels across the state.
  • Additionally, all Vidya Samiksha Kendras will be incorporated into this process.

Vidya Samiksha Kendras (VSKs)

• About:
  • VSK is aimed at leveraging data and technology to bring a big leap in learning outcomes.
  • This will cover data of more than 15 Lakh schools, 96 Lakh teachers and 26 Crore students and analyze them meaningfully using big data analysis, Artificial Intelligence (AI) and machine learning in order to enhance the overall monitoring of the education system and thereby improving learning outcomes.
• Objectives:
  • To monitor the real-time status of various projects/ activities under the ambit of Samagra Shiksha.
  • To keep track of enrolled students including learning outcomes, Dropouts, support required by teachers and schools, etc.
  • To monitor and track field level academic and non-academic activities at state level and also empower administrators and teachers in the field to take data driven decisions.
  • To set up a centralized help desk for grievance redressal mechanisms for stakeholders of the School ecosystem.
  • To identify and analyse improvement areas for decision making and implementation that needs urgent attention.