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State PCS


Mains Practice Questions

  • Q. Examine the ethical significance of 'intent' versus 'outcome' in public service. How should civil servants weigh these factors in decision-making? (150 words)

    22 Aug, 2024 GS Paper 4 Theoretical Questions

    Approach:

    • Introduce the answer by defining intent and outcome
    • Give theoretical perspective to Intent V/s Outcome
    • Delve into the significance of intent and outcome
    • Conclude suitably.

    Introduction:

    Intent, defined as the mental purpose or aim behind an action, is a cornerstone of ethical decision-making. It reflects the moral character and motivation of the decision-maker.

    • While, outcome is defined as the result or consequence of an action, is another important factor in ethical decision-making. .
    • The ethical tug-of-war between intent and outcome lies at the heart of public service decision-making.

    Body

    Intent V/s Outcome

    • Deontological Ethics (Intent-focused): Emphasizes the inherent rightness or wrongness of actions, regardless of their consequences.
      • Example: Immanuel Kant's Categorical Imperative argues that lying is always wrong, even if it would save a life.
      • In public service, this might translate to strictly adhering to rules and regulations, regardless of outcomes.
    • Consequentialism (Outcome-focused): Judges the morality of an action based on its consequences.
      • Example: Utilitarianism, as proposed by Jeremy Bentham and John Stuart Mill, which seeks to maximize overall well-being.
      • In governance, this could mean prioritizing policies that produce the greatest good for the greatest number, even if they involve ethically questionable means.

    Ethical Significance of Intent:

    • Moral Accountability: Intent is often considered a key factor in determining moral accountability.
      • Individuals are generally held more responsible for actions that are intentional and deliberate, rather than those that are accidental or unintentional.
    • Character Evaluation: Intent can also be used to evaluate the character of the decision-maker.
      • A person who consistently acts with good intentions is often seen as more virtuous than someone who is driven by selfish motives.
    • Ethical Dilemmas: In situations where the consequences of an action are uncertain, intent can provide a valuable guide for decision-making.
      • If the intent behind an action is ethical, even if the outcome is negative, it may be considered a morally justifiable decision.

    Ethical Significance of Outcome:

    • Public Interest: In public service, the primary goal is to serve the public interest. This often requires weighing the potential benefits and harms of different courses of action.
      • Outcomes that promote the public good are generally considered to be ethically desirable.
    • Accountability: Civil servants are held accountable for the outcomes of their decisions, even if their intentions were good.
      • This can create a tension between the desire to act ethically and the need to achieve positive results.
    • Policy Evaluation: Outcomes provide valuable feedback for policymakers, allowing them to assess the effectiveness of their initiatives and make necessary adjustments.

    Balancing Intent and Outcome:

    The ethical challenge for civil servants is to balance the importance of intent and outcome in their decision-making.

    • Case-by-Case Analysis: Each decision must be evaluated on its own merits. There is no one-size-fits-all approach to balancing intent and outcome.
    • Ethical Frameworks: Civil servants can draw on ethical frameworks, such as utilitarianism, deontology, and virtue ethics, to provide guidance in decision-making.
    • Transparency and Accountability: Transparency and accountability are essential for ensuring that civil servants are held accountable for their decisions.
      • By being open and honest about their intentions and the potential consequences of their actions, civil servants can build trust with the public.

    Conclusion

    The ethical significance of intent versus outcome in public service is a complex issue that requires careful consideration. While both factors play important roles in decision-making, the relative weight assigned to each can vary depending on the specific context and the ethical principles involved.

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