Total Questions : 1
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Case Studies
A famous Indian car company brought an international model to the local market, promising customers the same quality. However, a surprise check found the cars didn't match the approved specs, and a later investigation showed intentional misconduct. The company wasn't just selling subpar cars in India; they were also using rejected export models for local sales. This unethical practice was uncovered, damaging the company's reputation and causing financial losses. Now, the company must address these issues to regain trust and restore its standing in the automotive industry.
The unethical actions had widespread repercussions, greatly damaging the company's image and resulting in substantial financial setbacks both domestically and globally. The betrayal of trust with consumers and regulators created a ripple effect, affecting the company's position in the fiercely competitive automotive industry. It became crucial for the company to implement corrective measures and undertake damage control to rebuild trust and reclaim its previously robust market position.
A. What ethical considerations should guide the company's decision-making process in rectifying these actions and rebuilding trust with consumers and regulators?
B. How can the company foster a culture of ethical awareness and accountability among its stakeholders?
GS Paper 4 Case Studies
