Recently, the Defence Accounts Department (DAD) of the Ministry of Defence has signed MoUs with several banks to onboard them as SPARSH Service Centres.
This will provide last-mile connectivity to pensioners, especially in remote areas.
Through these centres, defence pensioners can update their profile, register grievances, digital annual identification, data verification, and access detailed information regarding their monthly pension.
System for Pension Administration Raksha (SPARSH):
It is an integrated web-based system for the automation of sanctions and disbursement of defence pensions.
This web-based system processes pension claims and credits pensions directly into the bank accounts of defence pensioners without relying on any external intermediary.
It focuses on efficiency, responsiveness, and transparency.
