Important Facts for Prelims (29th November 2018) | 29 Nov 2018

Emergency Response Support System (ERSS)

• Emergency Response Support System (ERSS) has been launched for Himachal Pradesh.
• Himachal Pradesh is the first state to launch pan-India single emergency number ‘112’ under ERSS.
• Under this project, one Emergency Response Centre (ERC) is established along with District Command Centers (DCCs) covering entire State.
• This marks the commencement of a single number based 112 emergency services which will connect to Police, Fire, Health and other helplines through an Emergency Response Centre in the State.
• Emergency Response Centre is integrated with Police (100), Fire (101), Health (108) and Women helpline (1090) Services to provide emergency services via single emergency number - 112.
• This service will remove the need for citizens to remember multiple helpline numbers.
• The service also includes a ‘112 India’ mobile app integrated with Panic Button of smartphones and ERSS State website for ease of citizen in availing immediate assistance.
• To increase the effectiveness of Emergency Response, the ERC has also been integrated with Location Based Services provided by Telecom Service Providers.
• To ensure safety of women, a SHOUT feature has been introduced in ‘112 India’ mobile app to seek immediate assistance from registered volunteers in the vicinity apart from the immediate assistance from Emergency Response Centre.
• ERSS was formed on the recommendation of Justice Verma Committee, formed in the backdrop of unfortunate incident of Nirbhaya in December 2012.
• ‘Emergency Response Support System (ERSS)’ was earlier known as Nationwide Emergency Response System.
• Central Government has allocated funds under Nirbhaya Fund for implementation of ERSS project across the country.