Safeguarding the Fintech Sector

The Fintech segment in India has seen an exponential rise in funding over the last few years; the sector received funding worth USD 9.8 Bn in 2021, led by the Payments segment (53% share of fintech funding across all fintech verticals in India).

Prior to the arrival of the digital stack, financial services were largely a 'status-quo' space for Indian consumers. It has been dominated by the sheer strength of physical brand presence and has borne the burden of being a product seller rather than a solution provider.

With enhanced digital capabilities, the smarter incumbents started combining data sciences and capabilities to address consumer convenience to offer better solutions.

As far as consumer engagement and solutions are concerned, fintech companies are challenging traditional players in the areas of lending, insurance, asset management, and wealth management.

The onus is on the segment-regulators to build their supervisory moats to maintain fiscal resilience in the era of convergence of emerging technology and finance. This would need the regulators to build their own tech capabilities, including real-time market surveillance and entity-supervision competence.

What is the State of the Fintech Sector in India?

• About:
  • The fintech sector in India has grown dramatically during the pandemic, with the number crossing 7,500 fintech startups. During 2014 to mid-2022, the sector received more than USD 30 billion in funding.
  • It is estimated that Indian fintechs represent about USD 100 billion of Enterprise Value (EV), compared to an overall EV of Financial Services (FS) of USD 1.4 trillion, in 2021.
  • The Indian fintech sector is poised to capture nearly USD 350 billion in EV by FY 2026-27, contributing more than 15% of FS EV. Similar is the story of insuretechs and wealthtechs.
    • Wealthtech entirely focuses on generating wealth for investors through the use of technology.
    • Insurtech is often used to describe the use of technology in the insurance industry.
• Growth Drivers:
  • The main forces driving the acceleration of this sector have been product innovations in customer acquisition, underwriting, pricing and collections, and customer services.
  • The rapid growth of fintechs can also be attributed to
    • Favourable macroeconomic and demographic factors, including rising middle class with higher disposable incomes to buy, borrow, save and invest more.
    • Increasing mobile access and digital adoption
    • Abundant financial services and technology talent in the country
    • Availability of equity and debt capital
    • Government initiatives and regulatory efforts to create a conducive environment.

What are the Current Challenges with the Fintech Sector?

• Regulatory Challenges:
  • One of the significant challenges faced by the fintech sector in India is the lack of a well-defined regulatory framework.
  • The sector is regulated by multiple authorities, which can lead to confusion and ambiguity.
• Access to Funding:
  • Despite the growth in the fintech industry, many startups in India struggle to secure funding.
  • This is due to a lack of understanding of the sector among traditional investors and a limited number of venture capital firms that focus on fintech startups.
• Cybersecurity:
  • With the increase in digital transactions, there is a growing concern around cybersecurity threats.
    • India’s Computer Emergency Response Team (CERT-IN) reported that in the first half of 2022, over 674,000 cyber security incidents occurred in the country.
• Low Awareness:
  • Many people in India are still unaware of the benefits of fintech services.
  • Fintech companies need to work on increasing awareness about their offerings and the value they bring to customers.
• Competition from Traditional Banks:
  • Traditional banks are also expanding their digital offerings, creating intense competition for fintech companies.
  • Fintech startups need to continue to innovate and offer unique solutions to differentiate themselves from traditional banks.
• Inadequate Infrastructure:
  • Despite the growth in the sector, India still lacks the necessary infrastructure to support fintech services.
  • Issues such as slow internet speeds, lack of interoperability, and inadequate digital infrastructure can pose challenges to the growth of the fintech sector.

What should be the Way Forward?

• Developing an Efficient Regulatory Regime:
  • The government can work with the industry to develop a more streamlined and efficient regulatory regime that promotes innovation and growth while also protecting consumers.
• Access to Funding:
  • The government can encourage the development of more venture capital firms and angel investor networks focused on fintech, as well as create policies to attract more foreign investment.
• Building Digital Infrastructure:
  • Fintech companies require reliable digital infrastructure to provide their services effectively. The government can invest in building a robust digital infrastructure, including improved broadband connectivity and cloud computing services.
• Promoting Financial Inclusion:
  • The government can work with fintech companies to develop innovative solutions to help underserved and unbanked populations gain access to financial services.
• Creating Robust Cybersecurity Policies:
  • As fintech companies rely on digital technology to deliver their services, they are particularly vulnerable to cyber-attacks.
  • The government can create robust cybersecurity policies and regulations to protect consumers and encourage confidence in the fintech sector.
• Addressing Digital Illiteracy:
  • Addressing digital illiteracy can be incredibly helpful in addressing challenges with the fintech sector.
  • Ways to increase Digital literacy:
    • Increased adoption of fintech services, Reduced fraud and security risks, Increased innovation etc.

Drishti Mains Question What measures can India take to effectively safeguard the Fintech sector and its consumers from potential risks and threats, while promoting innovation and growth in the industry?